Excellence in Innovation, Commitment to Action-LINGTONG Launches its 2021 Social Responsibility Report

Excellence In Innovation and Commitment to Build a Better Society!

------Abstract of LINGTONG's Social Responsibility Report 2021

Foreword:

In April 2022, LINGTONG Exhibition System Co., Ltd released its "Social Responsibility Report 2021" to the public. This report is the twelfth consecutive CSR report released by LINGTONG after its first report in 2010. The report follows the principles of objectivity, standardization, transparency, and comprehensiveness, and discloses the company's efforts in fulfilling corporate social responsibility in areas such as corporate governance, customer service, quality management, environmental protection, supplier cooperation, and employee care, and social contribution. Through the publication of the social responsibility report, LINGTONG aims to further strengthen communication with external parties, gain the recognition of relevant parties, achieve sustainable development of the company, and strive to be an excellent corporate citizen.

2021 LINGTONG's Chronology:

#  In January 2021, LINGTONG’s product "Modular Assembled Display Frame" was recognized as a "Jiangsu Province Specialized and New Product".

#  In February 2021, LINGTONG 2020 Annual Commendation Meeting and the 2021 Chinese New Year Sales Meeting were made a great success.

#  In March 2021, Chen Jinhu, the then Mayor of Changzhou City (now Secretary of Changzhou Municipal Committee), visited the LINGTONG.

#  In April 2021, LINGTONG passed the on-site clean production audit qualified enterprise certification.

#  In May 2021, Changzhou Exhibition Industry Association was formally established, and LINGTONG was the president unit.

#  In June 2021, the project of the member service center of the crowd in Changzhou Economic Development Zone, planned and constructed by LINGTONG, was successfully completed.

#  In July 2021, LINGTONG helped the Qingdao Themed Exhibition for the 100th anniversary.

#  In August 2021, LINGTONG quickly built a rest area for medical staff at the FireEye Lab in Changzhou Flower Expo Park.

#  In September 2021, LINGTONG was recognized as the first batch of "Municipal Leading Enterprise of High-Quality Development of Modern Service Industry" in Changzhou.

#  In October 2021, the third Monthly Quality Commendation Conference of LINGTONG made a great success.

#  In November 2021, LINGTONG was awarded the title of "Partner of The China Import and Export Fair from 2021 to 2022".

#  In December 2021, the Ninth Sixth Council Meeting of the China Association For Exhibition Centers was successfully held online, and Huang Biao, President of LINGTONG, was appointed as Vice President and Secretary-General of the Association.

2021 Honors of LINGTONG:

#  Awarded the "Jiangsu Small Giant Enterprise (Manufacturing Category)" recognition

#  Won the "2020 Jiangsu Province Specialized, Fined, Peculiar and Innovation Products"

#  Passing the on-site cleaner production audit for qualified enterprises

#  Elected as the president of Changzhou Exhibition Industry Association

#  Awarded "the first batch of leading enterprises of the modern service industry with high-quality development in Changzhou"

#  Awarded the title of "Partner of The China Import and Export Fair from 2021 to 2022"

#  Awarded the "Top Ten Solution of Standard Booth Upgrade and Optimization Project for The China Import and Export Fair"

#  National Advertising Industry Park-LINGTONG, received the reward and supplement of Jiangsu Province Advertising Industry Development

The social responsibility LINGTONG fulfilled in 2021：

In 2021, LINGTONG continued to strictly adhere to social values and ethical norms as always, took giving back to society as a social responsibility for business development, practiced a sustainable business model globally, and better realized its commitment to customers, partners, shareholders, employees, the environment and society.

1.   Spreading green ideas, practicing low-carbon environmental protection

As a leading enterprise in the exhibition industry, LINGTONG has been practicing the concept of green and environmental protection itself, taking "building a green exhibition service ecosystem" as its corporate development strategy, adhering to the corporate vision of "green exhibition, serving the world", following the development concept of "low carbon and environmental protection", and advocating the holding of "green and civilized exhibitions".

(1)    Create green exhibitions and display solutions with quality and service, and promote the overall upgrading of green exhibitions. In 2021, LINGTONG successfully served many large-scale exhibition projects including the first China International Consumer Products Expo, Qingdao Themed Exhibition, the 3rd Grand Canal Culture and Tourism Expo, COP15, Changchun Agricultural Expo and the 18th China Changzhou International Animation Art Week, etc. With green exhibition creative solutions and quality services, LINGTONG was well received by the client units. In addition, LINGTONG has always kept in mind the corporate mission of "Let environmental protection exhibits enter every display space", and further developed and deepened the green display market in 2021, and successfully served many display projects such as the Hundred cultural relics exhibition Jiangjie exhibition hall, Shanghai Natural History Museum - the exhibition of Qing dynasty beast manual, Shanghai Science and Technology Museum - Yangtze River themed exhibition, Integrity Exhibition Hall of Wujin Chinese medicine hospital/member service center of the crowd, Changzhou Grand Canal Industrial Heritage Exhibition Hall, Yao Guan Primary School Foundation Exchange Exhibition Hall, as well as SAIC Volkswagen image display and Luzhou Laojiao image display.

(2)    Actively seek win-win cooperation with all parties in the exhibition industry chain and go green. LINGTONG actively participates in the organization of the China Association For Exhibition Centers and the China Green Exhibition Alliance, and joins hands with local exhibition industry associations, organizing exhibitors and exhibition centers to promote green exhibitions. On 22 December 2021, the Ninth Sixth Council of the China Association of Exhibition Halls was successfully held in the form of the online video conference. Huang Biao, President of LINGTONG, was invited to attend the meeting as Vice Chairman of the Association and made a work report to the Council on behalf of the Secretariat, in addition, the meeting elected Huang Biao as Vice Chairman and Secretary-General of the China Association of Exhibition Halls. In order to implement the requirements of Changzhou Municipal Committee and Municipal Government's "Several Policies and Measures on Accelerating the Development of Exhibition Industry", promote the construction of "Five Star Cities" and "Three Major Economies (Tourism, Exhibition, and Sports)", and accelerate the market-oriented, professional and international development of Changzhou's exhibition industry, Changzhou Exhibition Industry Association was officially established on May 20, with LINGTONG as the president of the association and Huang Biao, president of LINGTONG, as the president. In order to further regulate the development of the exhibition industry, LINGTONG continues to contribute to the development and improvement of industry standards with practical actions. In May 2021, the national standard "Basic Requirements for Modular Exhibition Display Systems" led by the National Technical Committee for the Standardization of the Exhibition Industry, with LINGTONG as the main drafting unit, held a standard drafting discussion meeting and made key arrangements for the next phase of work on the standard. The drafting of this standard aims to put forward general specification requirements for modular exhibition display systems used in various economic and trade fairs in China, to clarify the nature and definition of modular systems involved in exhibition display projects, to determine design requirements, material requirements, safety requirements, and application classifications, and to have scientific guidance and reference value for promoting green exhibitions.

(3)    Innovate green exhibition training and exchange methods, promoting the further popularization of the green exhibition and decoration concept. Over the years, LINGTONG has continued to carry out multi-channel training and exchange activities on the design and use of green materials to enable more exhibition practitioners to understand how to use green materials and how to achieve green exhibitions. On 21 June 2021, a training activity on the theme of "How to do a good job in exhibition project planning" was held in Suzhou Agricultural Vocational Technology College as scheduled, hosted by Suzhou-Xi Chang Exhibition Industry Integrated Development Alliance and co-organized by Suzhou Agricultural Vocational Technology College International Education College. Huang Biao, President of LINGTONG, was invited as a guest speaker to give a keynote speech on "The Application and Practice of Green Exhibition in Exhibitions" in the training. On December 16, 2021, with the theme of "Integrating into the New Pattern, Grasping the New Trend and Empowering the New Future", the International Exhibition Industry Development Peak Forum in the Post-Epidemic Era was held in Wuhan, Hubei Province, where Mr. Huang Biao, President of Lingtong Exhibition, was invited to attend and delivered a keynote speech on "Advocating Green Exhibition and Helping the "Double Carbon" Goal". Focusing on the background and requirements of China's "double carbon" target, Mr. Huang shared the "carbon neutral" practices of domestic and international MICE events in light of the opportunities and challenges of green MICE development in the post-epidemic era and gave an in-depth analysis of the pathways to achieve the "double carbon" target of green MICE. Mr. Huang said in his speech that to achieve the goal of "double carbon" in the green exhibitions, it is necessary to open three chains, namely the whole industry chain of exhibitions, the supply chain of the green exhibition,s and the supervision chain of the green exhibition, and the implementation of the green exhibition not only needs the help of many parties, but also need to realize the four innovations of the design concept, exhibition materials, integration of new technology and personnel training, and establish the supervision chain of the green exhibition through the formulation and continuous improvement of industry standards, so as to open up the whole service system ecosystem of the green exhibition.

2.   Focus on customer experience and provide quality service

With the goal of "creating value for customers and growing with them" and the focus on customer satisfaction, the company actively fulfills its corporate mission of "bringing environmental protection display equipment into every display space" and insists on providing quality, reliable and environmental protection display system products and services to customers at home and abroad. To meet the individual needs of customers, the company integrates design, technology, service, quality, and procurement teams to provide customers with a full range of services from pre-sales consultation, booth design, installation, and construction to training, maintenance guidance, and information exchange, and regular return visits. It also establishes a mutual trust mechanism with strategic customers and conducts regular high-level visits to establish close relationships and in-depth communication with customers to improve service quality and enhance customer satisfaction.

3.   Deepening supplier management for a harmonious win-win situation

The company adopts a variety of ways to strengthen communication with suppliers, and strives to help them improve their performance, bring into play the maximum effectiveness of the supply system and enhance the core competitiveness of the enterprise, so as to achieve the goal of "long-term cooperation and win-win situation". By including anti-bribery clauses in the cooperation agreement, suppliers are guided to operate with integrity and regulate their business. Through supplier management and communication, we guide suppliers to operate in good faith and pay attention to resource protection, etc., and advance the fulfillment of social responsibility to partners in the industry chain, jointly promoting the harmonious development of the economy, society, and environment.

4.   Sincerely giving back to the community and contributing to charity work

While making continuous development for itself, LINGTONG has never forgotten to give back to society. The company has always combined its social responsibility with its own corporate culture. In 2006, the company chose the alma mater of one of its employees as the target of donation and set up LINGTONG Junior High School in Qin Tuanzhuang, Gansu. Over the past few years, we have invested more than one million yuan to help Qin Tuanzhuang LINGTONG Junior High School to renovate the school building, build a comprehensive library and purchase teaching equipment, etc. We have also established a mechanism of interaction between LINGTONG and Qin Tuanzhuang Junior High School so that this love will continue. Through several years of mutual aid activities, the teaching conditions of Qin Tuanzhuang Lintong Junior High School have been qualitatively changed, with three multimedia classrooms of its own. Since 2015, the company has also set up a special "LINGTONG Fund" to provide scholarships for the students of LINGTONG Middle School. In November 2021, the new year LINGTONG Scholarship Award Ceremony and Open Day for Parents was successfully held at Qin Tuanzhuang Lintong Junior High School. 60 students received LINGTONG Scholarships with a total award amount of 31,400.00 yuan.

5.   Create a home atmosphere, focus on employee growth

LINGTONG always follows the concept of "people-oriented" in treating employees, introduces the values of "equality, respect, and communication" into the management of the company, attaches great importance to the legal rights and interests of employees, and provides a good development platform for them. We have established a set of standardized procedures for caring for employees, treating them well, cultivating them, and improving them. On the one hand, we carry out activities such as "Mid-Autumn Festival Sending Deep Love", "Employee Birthday Party" and "Employee Group Tour" to give employees a sense of belonging to a "family". LINGTONG vigorously advocates the work philosophy of "sunshine, harmony, and happiness" within the company and establishes a standardized process of caring for employees, treating employees well, cultivating employees, and improving employees. On the one hand, we carry out activities such as "Mid-Autumn Festival Sending Love", "Staff Birthday Party", "Staff Group Tour", so that employees have a sense of "home"; on the other hand, we strive to improve various job descriptions and performance appraisal systems to create a diverse workforce Through a series of activities such as "reading exchange meeting", "evaluation of excellence and competition for advanced", etc., the personal comprehensive quality and ability of employees are improved. Through the establishment of the "LINGTONG Outstanding Contribution Honor Award" reward system, employees who have long served LINGTONG Exhibition will be rewarded.

Conclusion:

LINGTONG will continue to conscientiously implement the LINGTONG Management and Development Positioning, with "growth" as the keyword, speed up the pace of the company's transformation and upgrading, continue to improve the ability to "provide customers with overall solutions for exhibitions", strengthen the construction of "One Forum Four Networks", that is, on the basis of "Songjian Lake International Exhibition Design Summit Forum", comprehensively establish a network of green exhibition designers, builders, service centers and printing centers, and gradually improve product development, creative design, construction services, Talent training, and other functions to achieve the corporate strategic goal of building a green exhibition service ecosystem. In addition, market development has paid close attention to the five characteristics of "double, fast, good, provincial, and green" in the post-epidemic era, and implemented five measures, namely "according to local conditions, implementing policies based on enterprises, implementing policies based on circumstances, adopting measures to meeting conditions, first easy and then difficult", made full use of the six advantages of green construction, provided strong support for the further improvement of the green exhibition industry chain, and created a new era of LINGTONG development. In the new year, LINGTONG will also focus on improving basic management, comprehensively improving information construction, enhancing the company's soft manufacturing strength, further strengthening team building, enhancing the team's independent management and innovation capabilities, and realizing the company's healthy and sustainable development. We will keep in mind our responsibilities and missions, continue to innovate and forge ahead and strive to build LINGTONG into an excellent, reliable, and respected well-known enterprise. At the same time, we do not forget to feedback the society, prosper with the motherland, and grow with the times!