Milestone of a new starting: the Connecting CRM Project between Lingtong Group Fxiaoke is officially launched!

On May 17th, the Connecting CRM Project between Lingtong Group Fxiaoke was officially launched! Keywords CRM--Innovative enterprise management mode and operation mechanism, integrating information application and customer relationship management. It indicates the enterprise development process of Lingtong interconnection and information management integration, and Lingtong officially entered a new stage of milestone.      

We know that with the rapid development of information Internet technology, there is no doubt that one of the necessary prerequisites for enterprises to grow up is a systematic and intelligent operation management model, which promotes the sustainable and diversified development of enterprises through information management. Therefore, in the face of ever-changing market competition and challenges, in order to better maintain the interactive relationship between Lingtong and customers, and to fulfill the company's commitment to providing customers with fast and high-quality services, Lingtong imported the innovative management model of connecting CRM, who had existed other operation mode like OA, ERP, PDM, etc. It aims to better connect the relationship between the company and the customer, optimize the “customer-centric” marketing model, improve the core competitiveness of the company and create more values for customers.   

Through a series of full investigations in the early stage of project construction, Lingtong finally chose Fxiaoke as a partner to jointly promote CRM information construction. The subsidiaries of Lingtong Group, including Lingtong Exhibition, actively participated in and implemented the project responsibility. Under the decision and guidance of the group's senior management, the company's IT and human resources director Mao Linyuan as the master control of the project and established the CRM of each subsidiary. The project construction is responsible for the special person, and refines the division of roles of each business segment in the project, and strives to form multi-party cooperation and solidarity assistance within the group. 

We aimed to jointly build Lingtong CRM information management, help enterprises to better carry out systematic customer research, optimize the internal organizational system and business processes, and improve customer satisfaction and loyalty. At the same time, the successful introduction of CRM will also play a good role in safeguarding and boosting the future information integration of Lingtong!